Get in touch.

brackt is a solo project. There is no support team, no ticketing system, and no live chat widget waiting in the corner of the screen. There is one person and one inbox. That keeps the site free of the things it exists to avoid — and it means the fastest way to reach a real human is also the only way.

Write to [email protected]. Every email lands in the same place, so there is no menu of departments to pick from — just say what you need.

Reach out about a bug — a number that looks wrong, a page that breaks, a calculator that won't load on your device. Reach out about a tax-law correction — a slab misread, a provision that changed, an exemption applied where it shouldn't be. These get priority, because a finance tool that's quietly wrong is worse than no tool at all. Reach out with a feature idea, a calculator the portfolio is missing, a partnership inquiry, or just general feedback on what's working and what isn't. All of it is read.

On timing: be honest with yourself about what a one-person project can promise. Most emails get a reply within a few days. A complex bug — one that needs a fix, a test, and a redeploy — can take longer, and you'll hear back when it's actually resolved rather than with a holding message. If something is urgent and the numbers matter to a decision you're making today, double-check against the source the calculator cites before you act.

One thing brackt cannot help with: recovering a specific calculation. Nothing you type into a calculator leaves your browser, and there is no database of sessions, inputs, or results on the other end — so there is nothing to look up. If you want to keep a calculation, the URL encodes your inputs; copy the link and it reopens exactly as you left it. That privacy is deliberate, and it's the same reason there's no account to log into and no email list to join.

For privacy-specific requests — what's collected, what's retained, deletion — the same address works, and the full policy is on the privacy page.